Indegene - Senior Solution Architect - Digital Platform Applications Support

We are a technology-led healthcare solutions provider.

We are driven by our purpose to enable healthcare organizations to be future-ready.

We offer accelerated, global growth opportunities for talent thats bold, industrious, and nimble.

With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy.

Looking to jump-start your career ?

We understand how important the first few years of your career are, which create the foundation of your entire professional journey.

At Indegene, we promise you a differentiated career experience.

You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry.

We are offering a global fast-track career where you can grow along with Indegenes high-speed growth.

We are purpose-driven.

We enable healthcare organizations to be future ready and our customer obsession is our driving force.

We ensure that our customers achieve what they truly want.

We are bold in our actions, nimble in our decision-making, and industrious in the way we work.

If this excites you, then apply : Senior Solution Architect Digital Platform Application Support (CRM,CMS,CDP etc)

• Experience in building Veeva & Salesforce CRM architecture.
• 810 years of experience in setting up enterprise platform support or technical operations, preferably within life sciences or healthcare domains.
• Proven expertise in building and supporting platforms across CRM (Veeva / Salesforce), DAMS, CMS, CDP, MAP, consent and integration tools.
• Strong client-facing presence with experience in pitches, RFP / RFI responses, and Support solutioning with Sales and Product teams.
• Strong experience in the setup, implementation, and ongoing management of ITSM platforms (Service Now, JIRA) including modules such as Incident, Change, Problem, Knowledge, SLAs, and cross-platform integrations.
• Forward-thinking and innovation-focused, leveraging GenAI and automation to improve Support outcomes and identify use cases.
• Skilled in defining and communicating platform value propositions, collaborating across pre-sales, delivery, and commercial functions.
• Effective team leader and collaborator, with experience managing global, cross-functional teams and vendor relationships.
• Familiar with ITIL, and tools such as ServiceNow, JIRA, Confluence, with a mindset for compliance (GxP, 21 CFR Part 11), scalability, and data-driven improvements.
• Certifications in Salesforce Admin or Veeva (preferred), and experience in global delivery models with exposure to regulated Youll Do :

Capability Building in Value Proposition :

Team Building, Training, and Ramp-Up :

Project and Project Delivery :

Tools, Platform Enablement, and Use Case Support :

What We Offer :

Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity.

We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics.

All employment decisions, from hiring to separation, will be based on business requirements, the candidates merit and qualification.

We are an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.

(ref : hirist.tech)