This job offer is not available in your country.
Customer Care Executive
ConfidentialMumbai, Navi Mumbai3 days ago
Job descriptionEnsure timely resolution of customer concerns and complaints. Inform customers about promotions and deals. Build positive rapport with customers via phone or in-person. Prepare reports on customer satisfaction and assist in team skill development.
Role Responsibilities :
- Conduct customer satisfaction surveys to identify service improvements.
- Handle customer calls and direct them to appropriate departments.
- Manage customer issues and provide easy-to-follow solutions.
- Assist customers in choosing products based on their needs and budget.
Key Deliverables :
Skills Required
Communication, Order Management, Customer Service, Complaint Handling
Create a job alert for this search
Customer Care Executive • Mumbai, Navi Mumbai