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SENIOR BUSINESS ANALYST, MICROSOFT DYNAMICS 365

SENIOR BUSINESS ANALYST, MICROSOFT DYNAMICS 365

ConfidentialBengaluru / Bangalore
30+ days ago
Job description

CRM implementation experience is required and previous experience working with Microsoft

Dynamics 365, IQVIA (OCE, MI) or Veeva preferred.

  • Exceptional organizational, presentation, and communication skills, both verbal and written, are required.
  • Expertise in developing project documentation, including Business Requirements, Use Cases,

Functional Specifications, etc.

  • Experience in the Life Sciences industry would be an asset.
  • Demonstrated analytical, interpretive and problem-solving skills.
  • Ability to simultaneously work on multiple projects at varying stages.
  • Strong capability in juggling priorities to meet deadlines while retaining consistently high-quality outcomes.
  • Business Analysis or Project Management certification would be an asset.
  • Completed university degree or college diploma.

    • Other Requirements / Working Conditions

  • Travel to client sites to conduct requirements gathering sessions and attend other key meetings will be required.
  • Participation in client and internal calls outside of normal business hours is require

    • Job role :

  • Gather detailed client requirements through facilitation of onsite workshops and remote sessions,
  • analyse use cases, and map requirements to Omnipresence business process flows.
  • Develop clear and concise Business Requirements, Use Cases and Functional Specification
  • Documents.
  • Conduct client User Acceptance Testing (UAT) sessions, track defects, gather detailed feedback.
  • Perform sanity testing during implementations to ensure configurations, integrations, migrated
  • data, etc., fulfill documented requirements and the solution is functioning as per the clients
  • expectations.
  • Work closely with internal stakeholders to facilitate successful execution of deliverables.
  • Through continuous research and practice, become an expert of new and existing Omnipresence
  • features, and provide guidance on best practices and functional knowledge to our clients.
  • Participate in responding to RFIs and RFPs, including requirements analysis and developing
  • proposed project plans.
  • Assist the Project Manager in tracking deliverables and updating project documentation.
  • Contribute to the development of all other project documentation as needed, including flow charts and business process flow diagrams.
  • Participate in developing and refining SOPs for implementation processes.

    • Desired Profile :

  • 6-8 years of experience in a client facing Business Analyst role, delivering medium to large scale
  • CRM solutions.

    • Skills Required

    Agile Methodologies, Sql Queries, Data Analysis, Business Intelligence

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