Virtual Assistant

7 Virtual Assistant Services is seeking a talented and dedicated individual to join our team as a Virtual Assistant (Preferred AirBNB Virtual Assistant). The ideal candidate should be based in Chennai and willing to work from our office.

Responsibilities :

Support the team with administrative tasks such as scheduling, data entry, and email management

Conduct research and analysis on a variety of topics

Assist in the preparation of reports, presentations, and other documents

Participate in team meetings and contribute to discussions and brainstorming sessions

Handle phone calls and respond to inquiries from clients and partners

Maintain accurate and up-to-date records and files

Communicate with guests and hosts via Airbnb messaging platform and phone to address inquiries, concerns, and special requests

Manage booking calendars, including scheduling and coordinating check-ins and check-outs, cleaning services, and repairs / maintenance

Ensure accurate and up-to-date listing information, including pricing, availability, and property details

Handle payments, refunds, and cancellations according to Airbnb policies and guidelines

Monitor and respond to reviews and ratings, and take proactive steps to improve guest satisfaction and property performance

Identify and resolve issues related to guest experience, property management, and Airbnb platform usage

Stay up-to-date with Airbnb policies, regulations, and best practices, and implement changes as needed

Requirements :

Bachelor's degree in any field

Excellent written and verbal communication skills in English

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

Strong attention to detail and ability to multitask

Ability to work independently as well as part of a team

Prior experience as a virtual assistant or in a similar role is a plus

Must be able to work from our Chennai office

NOTE :  1. Night Shift : 8 : 00 PM to 5 : 00 AM IST2. Work from Office3. Freshers are welcome