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Intern - Engineer
K12 Techno Services
Bengaluru, Karnataka, India
18 hours ago
Job description
Key Responsibilities :
Support in creating PRDs, wireframes, and release documentation
Work on gathering and analyzing user feedback to improve adoption and usability.
Handling user queries and providing first-level support to branch and central teams.
Conducting training sessions for accountants, admins, and school staff on various Eduvate modules.
Identifying recurring issues and suggesting permanent product-level fixes.
Preparing help guides, FAQs, and video walkthroughs for user onboarding.
Collaborate with Engineering, QA, and Design teams to deliver high-quality product enhancements
Track adoption, usage, and issue trends across modules such as Fee Management, HRMS, Academics, Assessments, and Transport.
Skills & Qualifications
Pursuing or recently completed a Bachelors / Masters degree in Engineering, Management, or related fields.
Strong communication, analytical, and problem-solving abilities.
Eagerness to learn ERP processes and user support workflows.
Ability to interact confidently with school-level users and explain tech concepts simply.
Familiarity with tools like Figma, Excel / Sheets, and SQL (preferred).
Interest in Product Management and EdTech systems.
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Intern • Bengaluru, Karnataka, India
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