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Intern - Engineer

Intern - Engineer

K12 Techno ServicesBengaluru, Karnataka, India
18 hours ago
Job description

Key Responsibilities :

  • Support in creating PRDs, wireframes, and release documentation
  • Work on gathering and analyzing user feedback to improve adoption and usability.
  • Handling user queries and providing first-level support to branch and central teams.
  • Conducting training sessions for accountants, admins, and school staff on various Eduvate modules.
  • Identifying recurring issues and suggesting permanent product-level fixes.
  • Preparing help guides, FAQs, and video walkthroughs for user onboarding.
  • Collaborate with Engineering, QA, and Design teams to deliver high-quality product enhancements
  • Track adoption, usage, and issue trends across modules such as Fee Management, HRMS, Academics, Assessments, and Transport.

Skills & Qualifications

  • Pursuing or recently completed a Bachelors / Masters degree in Engineering, Management, or related fields.
  • Strong communication, analytical, and problem-solving abilities.
  • Eagerness to learn ERP processes and user support workflows.
  • Ability to interact confidently with school-level users and explain tech concepts simply.
  • Familiarity with tools like Figma, Excel / Sheets, and SQL (preferred).
  • Interest in Product Management and EdTech systems.
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    Intern • Bengaluru, Karnataka, India