Commercial Controller

Overall Roles & Responsibilities

As a Commercial Controller, you will play a strategic role within the Finance function & be a business partner to Sales. You will be responsible for driving commercial excellence through robust financial controls, insightful performance analysis, and proactive risk management. This role demands a collaborative mindset, strong interpersonal & communication skills, and the ability to influence cross-functional teams while fostering a culture of innovation and continuous improvement. You will ensure effective implementation of commercial policies / processes, esp. with regards to credit risk management, schemes management, performance / profitability reviews, channel finance activities, along with driving new initiatives, automation & improving efficiency.

Commercial Performance & Controls

• Lead the achievement of key commercial KPIs (DSO, DSOD, Debtors Provision, Leakage) with a focus on data-driven decision-making.
• Conduct in-depth profitability reviews across regions, branches, and channels; identify variances and drive corrective actions in collaboration with Sales.
• Develop and institutionalize a customer profitability review framework.
• Support the Annual Operating Plan (AOP) process for regional and branch-level planning.
• Design, implement, and regularly update Standard Operating Procedures (SOPs) and commercial policies.
• Monitor audit findings and ensure timely implementation of corrective measures.

Customer Credit Risk Management

Scheme Management

New initiatives

Qualifications / Knowledge / Skills Requires