Business Process Outsourcing Manager

Job Description

Job Title :

Customer Service Representative – Call Center (Level 1)

Job Summary :

We are seeking a dedicated Customer Service Representative to join our call center team. The ideal candidate will provide exceptional service to our customers, addressing inquiries and resolving issues efficiently.

Key Responsibilities :

• Answer incoming calls and respond to customer inquiries.
• Provide accurate information regarding products and services.
• Resolve customer complaints in a professional manner.
• Document customer interactions and maintain records.
• Collaborate with team members to improve service delivery.

Qualifications :

Working Conditions :

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