Customer Service Representative
Discoveries QuintessentialBikaner, IN17 hours ago
Job descriptionWork From Office – Bengaluru Fluency in Hindi (mandatory) Any Graduate (preferred) 6 months+ experience in Tele calling / Customer Support (preferred) Excellent communication skills with an empathetic and professional tone Strong commitment to confidentiality and customer sensitivity Opportunity to work in a mission-driven healthcare startup Exposure to sensitive patient communication and high-impact work Supportive team environment with learning opportunities
Customer Success Associate / Tele sales (Hindi Speaker) – Bengaluru | Work From Office
Location : Bengaluru
Work Mode : Onsite
Schedule : Monday–Saturday, 10 : 00 AM – 7 : 00 PM
Experience : 6 months – 2+ years
⭐ About the Role
We are looking for a motivated, empathetic, and confident Customer Success Associate who is fluent in Hindi . You will be supporting customers in the sensitive area of male reproductive healthcare , ensuring professionalism, empathy, and complete confidentiality at every step.
Key Responsibilities
- Assist customers with appointment scheduling, follow-ups, and order processing
- Provide clear, accurate information about our healthcare services
- Handle inbound and outbound calls with professionalism
- Resolve customer queries with empathy and patience
- Maintain accurate customer records in Zoho CRM
- Uphold strict discretion and confidentiality in every interaction
Requirements (Must-Have)
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Customer Service Representative • Bikaner, IN