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Chartered Accountant-KPO-GDS

Chartered Accountant-KPO-GDS

ConfidentialMumbai
24 days ago
Job description

Role : Chartered Accountant-KPO-GDS

Experience : 4 to 5 Years

Qualification : CA

Location : Mumbai

Job Description :

  • Act as the primary SPOC for a portfolio of large KPO clients, building deep, trusted relationships with key stakeholders.
  • Lead all client communication, from regular check-ins to strategic business reviews, ensuring their objectives are consistently met and exceeded.
  • Proactively identify opportunities for process improvement and service expansion within your client accounts.

Service Delivery & Quality Assurance :

  • Oversee the end-to-end delivery of services, including bookkeeping, accounting, month-end closing, and tax compliances (GST, TDS, etc.).
  • Serve as the final point of quality control (QC), ensuring all deliverables are accurate, timely, and meet AltQuad's high standards.
  • Function as the core PMO for your strategic clients, managing timelines, resources, and risks to ensure seamless execution.
  • Team Leadership & Onboarding :

  • Lead and manage dedicated client 'pods' (teams of 2-7 accountants), fostering a culture of excellence and collaboration.
  • Groom, train, and mentor your team members, developing a pipeline of future leaders within the KPO vertical.
  • Spearhead the onboarding of new clients, conducting process walkthroughs, documenting SOPs, and ensuring a smooth transition.
  • Education

    Chartered Accountancy (C.A)

    Skills Required

    Accountant, Tds

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