Daily / Weekly / Monthly monitoring of the accomplishment of targets according to the annual / monthly targets established for branches under his / her responsibility
Implement, supervise and control effectiveness of commercial strategy to reach the productivity and growth targets established.
Customer (Both Internal & External)
Ensure customers are educated about all products / services offered by Ujjivan.
Ensure lower customer attrition by providing different products as per customer requirement.
Focus on lower TAT as per laid down standards.
Internal Process
Monitor health of portfolio
Ensure, supervise the correct implementation of the credit procedures including all the respective tools
Discuss strategies and changes in terms of products, capacity building, procedures etc.
Innovation & Learning
Ensure adherence to training man-days / mandatory training programs for self
Ensure goal-setting, mid-year review and annual appraisal process within specified timelines for self.
Ability to drive sales performance. Will be required to manage customers of MSME loan at Branch level.
Ability to engage with customers, colleagues & agencies providing valuation and legal opinion. Plan & execute Marketing and Sales promotion for MSME loans
Awareness about different Liabilities, Insurance and loan products.
Ability to speak and read regional language(s)- is desirable. Ability to communicate in English