Job Title : Product Business Analyst SaaS Products
Location : India- Remote
Employment Type : Full-time
About Quantum Strides LLC
Quantum Strides LLC is a premier System Integrator and IBM Business Partner with a global presence across the USA, India, Canada, and the Philippines. We specialize in delivering cutting-edge enterprise and SaaS-based solutions, leveraging AI and cloud technologies to optimize business operations.
We are looking for an experienced Product Business Analyst to support the development and delivery of SaaS-based products. The ideal candidate will have strong analytical and functional expertise, combined with certifications such as CBAP, TOGAF, or ITIL , to align product capabilities with business objectives.
Key Responsibilities
- Collaborate with product managers, stakeholders, and engineering teams to define and document product requirements, user stories, and acceptance criteria for SaaS-based solutions.
- Analyze business processes and translate them into functional specifications and product workflows.
- Facilitate requirement-gathering sessions, workshops, and product demonstrations with internal and client stakeholders.
- Develop detailed documentation including BRDs, FRDs, process flows, and use case scenarios .
- Partner with UI / UX teams to ensure seamless user experience aligned with business needs.
- Assist in backlog grooming, sprint planning, and release management in Agile environments.
- Evaluate SaaS product features, identify gaps, and recommend enhancements aligned with best practices and business strategy.
- Coordinate UAT (User Acceptance Testing), training, and change management activities.
- Act as the bridge between business stakeholders and technical teams, ensuring clear communication and alignment.
- Ensure product design and business processes adhere to ITIL, TOGAF standards, and enterprise architecture principles.
Required Qualifications
7+ years of experience as a Business Analyst, with at least 3+ years in SaaS product development environments .Proven experience in business process modeling, requirements management, and SaaS solution analysis .Strong knowledge of Agile / Scrum methodologies and tools like JIRA, Confluence, or DevOps .Proficiency in preparing documentation (BRD, FRD, user stories, workflows, data models).Solid understanding of cloud / SaaS product architecture and integrations (APIs, web services).Excellent communication, stakeholder management, and presentation skills.Certifications :
CBAP (Certified Business Analysis Professional) (Must Have)(Atleast one from the following)
TOGAF (The Open Group Architecture Framework)ITIL (Information Technology Infrastructure Library)Preferred Qualifications
Experience working with SaaS-based enterprise products (e.g., IWMS, ERP, CRM, or AI-powered SaaS platforms).Exposure to enterprise integrations (ERP, HRMS, or AI / ML-driven SaaS tools).Knowledge of data security, compliance, and governance in SaaS environments.Why Join Us?
Opportunity to work on next-generation SaaS and AI-powered products .Collaborative and innovative work environment.Competitive compensation and growth opportunities.Remote flexibility with a global team culture.