Talent.com
ServiceNow Developer

ServiceNow Developer

DigileKottayam, IN
1 day ago
Job description
  • Design, configure, and customize ServiceNow applications / modules (ITSM, ITOM, ITBM, HRSD, CSM, etc.).
  • Develop and maintain workflows, business rules, client scripts, UI policies, and integrations.
  • Create and manage service catalogs, request workflows, and SLA / OLA configurations.
  • Integrate ServiceNow with external systems (via REST / SOAP, APIs, or integration tools).
  • Implement ITIL processes (Incident, Problem, Change, Asset, CMDB, Knowledge).
  • Collaborate with business stakeholders to capture requirements and deliver solutions.
  • Perform platform upgrades, patches, and ensure adherence to best practices.
  • Troubleshoot, debug, and resolve system issues.
  • Develop and maintain documentation for configurations, processes, and integrations.

    • Required Skills & Qualifications

    • Bachelor’s degree in computer science, Engineering, or related field.
    • 4+ years of hands-on ServiceNow experience (development / administration / consulting).
    • Strong knowledge of JavaScript, Glide API, Flow Designer, IntegrationHub .
    • Experience in implementing at least 2–3 ServiceNow modules (e.g., ITSM, ITOM, ITBM).
    • Experience with Service Portal, Scoped Applications, Reporting & Dashboards .
    • Familiarity with Agile / DevOps methodologies and CI / CD pipelines for ServiceNow.
    • Certifications preferred :
    • ServiceNow Certified System Administrator (CSA)
    • ServiceNow Certified Application Developer (CAD)
    • ServiceNow ITSM / ITOM / HRSD implementation certifications

      • Immediate Joiner

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