Online Sales Specialist

Note : We will review the application only for the candidates who follow the points mentioned at the end of the post.

Learn more about Gehna at - www.gehnaindia.com

Job Location : Chennai

Job Description :

• Effectively assist customers by resolving their queries for jewelry products via Whats App Chat & emails.
• Update customers when required on order status, delivery details, returns processing & refunds.
• Internal coordination with production & design teams to track and manage customer orders statuses.
• Co-ordinate jewelry customization briefs with the design & production team and convert the online requests to orders.
• Assist Customer on Voice & Video Calls to show Jewelry Products.
• Track & measure all customer support tickets and provide weekly updates to the manager.

Ideal Candidate :

Things to note :

Skills Required

Customer Support