Quality Assurance Specialist

QC Analyst — Arrowhead (Bangalore | Full-time | Onsite)

Join India's fastest-growing voice AI startup powering autonomous calling agents at scale.

Salary : INR 20K / month

About Arrowhead

Arrowhead builds state-of-the-art autonomous voice AI agents that handle millions of real-time calls across sectors like edtech, fintech, and healthcare. Our clients include top-tier firms such as PhysicsWallah, Vedantu, Aditya Birla, Paytm Insurance, and Tata 1mg.

We're scaling rapidly and are backed by leading investors, with a sharp focus on AI, real-time systems, and large-scale distributed infrastructure.

What You'll Do

As a QC analyst, you'll be :

• Working closely with prompt engineers to relay findings
• Listening to and analyzing customer calls handled by our AI voice agents.
• Identifying issues such as incorrect responses, flow breaks, or technical glitches.
• Debugging call transcripts and flagging root causes for errors.
• Documenting patterns and working with the product / prompting team to improve accuracy and conversion.
• Ensuring that calls meet quality, compliance, and customer experience standards..

What We're Looking For

Why Arrowhead

Location : Bangalore (Work From Office)