Assistant Manager

Company Description

IDC Global Pvt Ltd is headquartered in Bangalore, India, and is a company originally established in 2016. As part of its portfolio of brands, the company has multiple brands namely, Magari, Yavanika & Treelight Design.

Role Description

Job Title :

Assistant Training Manager – L&D

Department :

Training & Development

Reporting to : Sr. Manager – HR

Key Responsibilities :

• Prepare and maintain Training Needs Analysis (TNA) to identify skill gaps across departments and align training interventions with business objectives.
• Collaborate with store managers and department heads to identify training needs across sales, customer service and product knowledge.
• Regularly train the retail team on product knowledge, sales techniques and customer engagement strategies.
• Conduct quarterly performance evaluations to assess training effectiveness and employee development.
• Design and deliver engaging training modules on furniture features, space planning, upselling techniques and after-sales service.
• Conduct onboarding sessions for new hires and refresher training for existing staff.
• Develop digital learning content and manage e-learning platforms for scalable training delivery.
• Monitor training effectiveness through assessments, feedback and on-the-floor performance.
• Maintain training records and generate reports on participation and outcomes.
• Support employee engagement through learning initiatives, contests and recognition programs.
• Stay updated on industry trends, customer behavior and competitor practices to refine training content.

Qualifications & Skills :