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Supply Success Manager
Supply Success ManagerZoop Live • New Delhi, Delhi, India
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Supply Success Manager

Supply Success Manager

Zoop Live • New Delhi, Delhi, India
4 days ago
Job description

About Zoop

Zoop Live is one of India’s fastest-growing, venture-backed startups, transforming the way people shop online. We’re building the country’s biggest live commerce ecosystem—where brands, retailers, and creators sell through high-energy livestreams that feel like a real bazaar, not a boring checkout page.

Our mission? Bring the bazaar online, one livestream at a time.

We’re creating the future of social shopping—fast, fun, interactive, and powered by millions of real people.

If you thrive in fast-paced environments, love solving real problems, and want to help 2 million+ retailers and wholesalers grow, Zoop is where you’ll want to be.

Role : Supply Success Manager

You’ll own seller growth, retention, and long-term success. Your work directly drives platform revenue and supply strength.

What You’ll Own :

Seller Success & Relationship Management

  • Build and maintain strong relationships with top sellers & live sellers
  • Monitor performance : revenue, frequency, engagement
  • Identify growth opportunities & scale seller earnings
  • Prevent churn with proactive interventions
  • Conduct regular check-ins and reviews

Growth & Ops

  • Help sellers improve catalogue, pricing, and inventory
  • Execute seller engagement & growth programs
  • Collaborate with marketing / content / product teams
  • Run growth experiments and apply learnings
  • Data & Reporting

  • Track seller KPIs and patterns
  • Deliver insights to improve retention and revenue
  • Maintain accurate dashboards and reports
  • What We’re Looking ForMust-Haves

  • 2+ years in Sales, Account Management, Seller Success, or Growth
  • Strong communication in Hindi & English
  • Proven ability to hit targets
  • Comfortable with data and dashboards
  • Background in e-commerce, marketplaces, or consumer internet
  • Passion for sales, relationships, and growth
  • Nice-to-Haves

  • Experience with SMBs or online sellers
  • Familiarity with CRM & sales automation tools
  • Success Metrics

  • 70% seller retention after 90 days
  • Consistent improvement in seller revenue & show frequency
  • 100+ meaningful seller interactions monthly
  • Monthly insights & growth experiments shipped
  • What We Offer

  • Competitive salary
  • Equity : Stock options
  • Leadership mentorship & rapid growth
  • Startup perks, flexible PTO
  • Work Arrangement

    In-office role at Chhatarpur, Delhi (5 days / week)

    Working Hours : 10 : 00 AM – 7 : 00 PM

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