E- Commerce Head

Join UK&Co a leading name in Business Consulting and Services as our new E-Commerce Head. We are seeking an innovative and strategic leader to drive our e-commerce initiatives ensuring seamless integration with our business objectives. As the E-Commerce Head you will be at the forefront of transforming our digital presence leveraging cutting-edge technology and market insights to optimize online sales and enhance customer engagement. This role demands a visionary with proven experience in e-commerce management adept at navigating the dynamic landscape of digital commerce while fostering a culture of excellence and collaboration. At UK&Co you will have the opportunity to shape the future of our e-commerce strategy working alongside a team of dedicated professionals committed to delivering exceptional service and value to our clients. If you are ready to lead in a vibrant and fast-paced environment we invite you to bring your expertise to our team.

Tasks

Manage product listings descriptions and pricing in the online store.

Regularly update product information images and descriptions to ensure

accuracy appeal and consistency.

Plan and execute seasonal and promotional campaigns to increase sales and

boost customer engagement.

Analyse customer behaviour and trends to identify growth opportunities and

areas for improvement.

Monitor website functionality and handle troubleshooting issues with the ecommerce platform including technical problems and user experience

challenges.

Coordinate with logistics and fulfilment teams to ensure timely and accurate

order processing and delivery.

Collaborate with customer service teams to ensure seamless customer services

high customer satisfaction and resolve issues quickly through the online store.

Analyse data from Google Analytics CRM systems and other tools to monitor

site traffic and customer behaviour

Developing and executing e-commerce strategies to drive online sales and

enhance the customer experience.

Managing the day-to-day operations of the e-commerce platform including

product listings pricing promotions and inventory management.

Collaborating with cross-functional teams including marketing product

logistics and IT to ensure smooth e-commerce processes.

Monitoring and analysing key performance indicators (KPIs) such as traffic

conversion rates sales and customer satisfaction.

Implementing digital marketing initiatives such as SEO SEM email marketing

and social media to drive traffic and sales.

Optimising the website for user experience including navigation search

functionality and mobile responsiveness.

Managing relationships with third-party vendors including payment gateways

logistics partners and e-commerce platforms.

Analysing sales performance and customer behaviour to identify opportunities

for improvement.

Implementing A / B testing and conversion rate optimization (CRO) strategies.

Requirements

Bachelors degree in Business Marketing E-Commerce IT or a related field.

3-5 years of experience as an e-commerce manager or in a similar e-commerce

or digital marketing role.

Strong understanding of online sales platforms (e.g. Shopify Magento

WooCommerce) and digital marketing strategies.

Expertise in digital marketing techniques including SEO SEM and social media

marketing.

Proficient in web analytics tools (e.g. Google Analytics) and e-commerce

tracking tools.

Excellent analytical skills and proficiency with CRM software and MS Excel.

Knowledge of UX / UI principles and how they impact online sales.

Strong problem-solving skills and ability to adapt to a fast-paced evolving

industry.

Solid communication and organisational skills with the ability to manage

multiple projects simultaneously.

Analytical mindset with the ability to derive actionable insights from data.

Familiarity with e-commerce trends such as personalisation chatbots or AIdriven shopping experiences.

Experience with inventory management and supply chain management.

Strong financial acumen for managing e-commerce budgets and sales

forecasts.

Multilingual proficiency to manage global e-commerce strategies especially

regional languages in India.

Experience with performance marketing including paid advertising and

retargeting strategies

Key Skills

Digital Marketing,Marketing,Google Analytics,Growing Experience,Conversion Optimization,Google AdWords,Hybris,Magento,Account Management,SEO,E-Commerce,Analytics

Employment Type : Employee

Experience : years

Vacancy : 1