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Urgent Search : Customer Service Representative

Urgent Search : Customer Service Representative

The HIRDIndore, Madhya Pradesh, India
3 days ago
Job description

Hi Applicants

Hope you are doing well !

Job Title : Domestic and International Customer Support Representative

Experience : fresher / experience both can apply

Salary : upto 5 LPA

Qualification : HSC / Graduate both can apply

Notice Period : Immediate to 15 days

Location : Indore

Job Summary :

Provide excellent support to both domestic and international customers through phone, email, and chat. Handle inquiries, resolve issues, and ensure customer satisfaction across multiple time zones.

Key Responsibilities :

  • Respond to customer queries promptly and professionally.
  • Handle complaints and provide effective solutions.
  • Coordinate with internal teams (sales, logistics, technical support) to resolve issues.
  • Maintain accurate customer records in the CRM system.
  • Support international clients with cultural sensitivity and time zone awareness.

Qualifications :

  • HSC / UG / PG degree preferred.
  • 0-5 years of customer service experience.
  • Excellent communication skills in English (other languages a plus).
  • Proficient in CRM and basic computer tools.
  • Strong problem-solving and multitasking skills.
  • Key Skills :

    Customer focus | Communication | Teamwork | Cultural awareness | Attention to detail

    For more details kindly connect on - 9303800849

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    Customer Service Representative • Indore, Madhya Pradesh, India

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