This job offer is not available in your country.
Only 24h Left! Customer Support Team Lead
CARS24India6 hours ago
Job descriptionMinimum 4 years of call center experience, with at least 1 year in a team lead role. Fluency in at least 3 southern Indian languages (Tamil, Telugu, Kannada, Malayalam). Strong communication and interpersonal skills. Proven experience in stakeholder management and cross-functional coordination. Hands-on experience in funnel management and performance tracking. Excellent data analysis and reporting skills (Excel, dashboards, CRM tools). High customer orientation and problem-solving mindset.
What will you drive?
- Lead, coach, and mentor a team of customer service representatives to achieve performance targets.
- Monitor daily operations, call quality, and ensure SLA adherence.
- Communicate and collaborate effectively with internal and external stakeholders.
- Optimize funnel conversion at every stage (lead to inspection, inspection to stock-in, etc.).
- Analyze performance metrics, generate reports, and drive data-backed decision-making.
- Drive initiatives to improve customer experience and reduce friction across touchpoints.
- Manage escalations, ensure timely resolution, and identify process gaps.
Who are we looking for?
Create a job alert for this search
24H Customer Support • India
Related jobs
![Customer Support Associate [Only 24h Left]](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobtraffic-in&company_name=Asite)
We are looking for a passionate and experienced.In this role, you will oversee the daily operations of our technical support department, ensuring that our clients receive optimal assistance with ou...Show moreLast updated: 30+ days ago
![[Only 24h Left] Support Engineer](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobtraffic-in&company_name=CC33%20Global%20Limited)
![Support Lead [Only 24h Left]](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobtraffic-in&company_name=CAVITAK)
- Promoted
- New!
Only 24h Left! Technical Customer support Lead
CanvendorIndia Hiring : Technical Customer Support Lead (5+Years Experience) | Chennai |.Notice period : Immediate to 1 Week.Skills Highlighted : Customer Support, Advance Excel, SQL, JQL, SLA.Self-motivated and pr...Show moreLast updated: 2 hours ago
- Promoted
Team Lead-Operations Support
NewColdIndia ABOUT NEWCOLD NewCold is a service provider in cold chain logistics with a focus on development and operation of large, highly automated cold stores.
NewCold strives to be crucial in the cold chain ...Show moreLast updated: 3 days ago
- Promoted
Customer Support Associate [Only 24h Left]
AsiteIndia We at Asite are looking to fill a number of key roles in our head-office team, based in Ahmedabad.If you are looking forward to a progressive career, join A-team- Asite.
Position - Customer Support ...Show moreLast updated: 6 days ago
Technical Support Lead
BlackStone eITINRemote
Quick Apply
- Promoted
Customer Support Team Lead
CARS24India Lead, coach, and mentor a team of customer service representatives to achieve performance targets.Monitor daily operations, call quality, and ensure SLA adherence.
Communicate and collaborate effect...Show moreLast updated: 7 days ago
- Promoted
- New!
Customer Support Team Lead (Urgent Search)
Intellithink Industrial IoTIndia At Intellithink, we are building intelligent solutions that combine data science, advanced analytics, and domain expertise to solve complex real-world problems.
Our work spans across predictive main...Show moreLast updated: 2 hours ago
- Promoted
- New!
Only 24h Left : Technical Support Lead
ClearTrail TechnologiesIndia Job Title : Technical Operations Lead.Location : Indore, MP (work from office only).Computer Science, Information Technology, or a related field.
We are seeking a highly skilled and experienced Techni...Show moreLast updated: 6 hours ago
- Promoted
- New!
[Only 24h Left] Support Engineer
CC33 Global LimitedIndia Job Title : Support Engineer (1st & 2nd Line).At CC33 Global, part of the iCXperience & I-BPO Group, we are setting up our Technology and Software Development Hub in Bangalore as a strategic pillar ...Show moreLast updated: 2 hours ago
- Promoted
- New!
▷ (Only 24h Left) Application Support Team Lead
Emkay Global Financial Services LtdIndia The Application Support Team Lead is responsible for managing a team of support consultants (1st–3rd line) to ensure smooth operation of application support services.
This role focuses on incident r...Show moreLast updated: 6 hours ago
- Promoted
Technical Customer Support Lead
CanvendorIndia Technical Customer Support Lead - TCSL (5+ Years Experience) | Chennai | Immediate to 30 Days.Job Title : Technical Customer Support Lead Years of Experience : .
Based out of Chennai , with the abilit...Show moreLast updated: 30+ days ago
- Promoted
▷ 15h Left : Team Lead
TPIndia We're Hiring : Team Lead – Operations (International Customer Support).About the Role : We’re looking for dynamic and experienced Team Leads to manage international customer support operations.This r...Show moreLast updated: 1 day ago
- Promoted
- New!
Support Lead [Only 24h Left]
CAVITAKIndia With its 400+ member strong team (referred to as Cavs), Cavitak is engaged in the following business verticals : .Retail Distribution – Mobile & Consumer Goods - Value-Added Tech Distribution – Audio...Show moreLast updated: 2 hours ago
- Promoted
Application Support Team Lead
Emkay Global Financial Services LtdIndia Role Overview : The Application Support Team Lead is responsible for managing a team of support consultants (1st–3rd line) to ensure smooth operation of application support services.This role focuse...Show moreLast updated: 3 days ago
- Promoted
- New!
▷ Apply Now : Technical Customer Support Lead
CanvendorIndia Hiring : Technical Customer Support Lead - TCSL (5+ Years Experience) | Chennai | Immediate to 30 Days.Job Title : Technical Customer Support Lead.
Work Mode : Based out of Chennai , with the ability ...Show moreLast updated: 2 hours ago
- Promoted
- New!
Only 24h Left! Technical Lead M365 & IAM
Aptia GroupIndia We are seeking an experienced and highly motivated Technical Lead with deep expertise in Microsoft 365 (M365) solutions to join our team.
As the M365 Technical Lead, you will be responsible for desi...Show moreLast updated: 6 hours ago
- Promoted
- New!
Team Lead-Operations Support [Only 24h Left]
NewColdIndia NewCold is a service provider in cold chain logistics with a focus on development and operation of large, highly automated cold stores.
NewCold strives to be crucial in the cold chain of leading foo...Show moreLast updated: 2 hours ago
- Promoted
- New!
▷ Only 24h Left : Customer Support Specialist
Live ConnectionsNagpur, Maharashtra, India Job Opportunity – LBG Chat & TSB Voice Process 1.LBG – Chat Process WORK LOCATION -Malad - Eligibility : Graduate Freshers OR HSC with minimum 2 years of work experience - Salary (In-hand) : ₹17,0...Show moreLast updated: 3 hours ago
- Promoted
▷ Urgent Search! Technical Customer Support Lead
CanvendorIndia Technical Customer Support Lead - TCSL (5+ Years Experience) | Chennai | Immediate to 30 Days.Job Title : Technical Customer Support Lead.
Work Mode : Based out of Chennai , with the ability to commu...Show moreLast updated: 30+ days ago