Position Overview :
We are seeking a skilled Service Engineer to provide comprehensive production support for Oracle Revenue Management, Receivables, and Intercompany processes. This role requires both financial accounting expertise and technical troubleshooting capabilities to ensure revenue recognition compliance and seamless system operations.
Key Responsibilities Recognition & Compliance :
- Support ASC 606 / IFRS 15 revenue recognition principles in production systems.
- Troubleshoot and maintain Revenue Contracts, Performance Obligations, and Standalone Selling Price (SSP) calculations.
- Resolve issues with Revenue Deferrals, Revenue Allocations, and Adjustments.
- Ensure revenue compliance through Multi-Currency and Multi-GAAP Reporting.
- Assist with Deferred Revenue and Unbilled Revenue Accruals processing.
- Receive, analyze, and prioritize related support tickets.
- Provide timely solutions to users.
- Document resolution steps and knowledge base articles.
- Support system upgrades and patches.
- Monitor system performances and recommend improvements.
Receivables & Invoicing Support :
Troubleshoot Customer Invoicing, Credit Memos, and Adjustments.Support AutoInvoice for importing transactions from external systems.Resolve issues with Receipts Processing (Manual & Automatic), Lockbox.Required Qualifications :
Strong understanding of ASC 606 / IFRS 15 revenue recognition principles.5+ Experience with Oracle Cloud Revenue Management, Receivables, and Intercompany modules.Knowledge of AutoInvoice, Payment Processing, and Collections functionality.Proficiency in SQL and data analysis for troubleshooting financial issues.Experience with FBDI / ADFdi for data imports and updates.Understanding of period close processes for revenue and receivables.Familiarity with SOX compliance requirements for revenue processes.Experience troubleshooting integrations between financial modules.Strong problem-solving skills for complex accounting issues.Ability to document technical solutions and support end-users effectively.(ref : hirist.tech)