Walkin At Infosys Bpm - Service Desk - International Voice - BengaluruInfosys BPM • Bengaluru, Republic Of India, IN
Walkin At Infosys Bpm - Service Desk - International Voice - Bengaluru
Infosys BPM • Bengaluru, Republic Of India, IN
20 hours ago
Job descriptionAttend client issues via calls, chats, or emails Solve problems independently using structured thinking Maintain professionalism, empathy, and urgency in every interaction Work with ticketing tools and document case progress Excellent communication skills (English – verbal & written) Willingness to work in 24 / 7 rotational shifts (including US hours) Full-time graduate degree (any stream) Commitment to 100% Work from Office (no hybrid) Quick learners with a problem-solving mindset Experience with ticketing tools or basic technical support Understanding of IT fundamentals or customer service etiquette Certifications in Customer Service, ITIL, or tech support (a plus!) Excellent communication skills (written & verbal – English) Willingness to work in US time zones (Night Shifts) Any Full-time Graduate (No backlogs) Commitment to 100% Work from Office (No Hybrid) Readiness to complete client-specific training Ability to handle 24x7 rotational shifts Updated printout of your resume Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport) All original academic documents for verification : 10th & 12th Marksheets Graduation (All Semesters, CMM, Provisional & Degree Certificate) Carry a copy of this email / invitation Register your application in advance Walk into the Infosys Bengaluru JP Nagar Campus on 27th November 2025 between 10 : 00 AM – 2 : 00 PM Structured training programs to help you upskill and grow Hands-on exposure to global clients and real-time challenges Fast-paced, supportive, and inclusive work environment Industry-recognized brand that values talent, growth, and learning Clear career path for those who want to move into IT, operations, or leadership
Job description
Join Infosys BPM Kickstart Your Career in Service Desk / Tech Support!
Locations : Bengaluru (Interview), Job Locations : Bangalore
Walk-In Dates : 27th November 2025
Time : 10 : 00 AM to 2 : 00 PM
Venue : Infosys BPM Hiring Center
785, GROUND FLOOR, AXIS SAI JYOTI, 100 Feet Ring Road, 15th Cross Rd, SARAKKI, 1st Phase, J. P. Nagar, Bengaluru, Karnataka 560078, Land Mark : Sindhoora Convention Center
Mode : 100% Work from Office (WFO)
Location : Bangalore | Work Mode : 100% Work from Office | Shifts : US / Rotational | Eligibility : Full-Time Graduates (0 – 1 Year Exp.)
Your Launchpad into the Corporate World
Are you ready to power global enterprises with your communication skills and tech know-how? At Infosys BPM, we are looking for energetic and motivated freshers and early-career professionals to join our IT Service Desk – Voice Process teams.
This is more than just a job — it's your gateway to the world of enterprise IT and customer excellence.
Open Roles
IT Service Desk – Voice Support
Be the first line of defense for our global clients! Provide tech support and resolve queries related to :
- VPN, O365, drivers, Active Directory, and OS troubleshooting
- Tools like ServiceNow, Remedy, Control-M
- Networking basics, cloud computing, and Microsoft productivity tools
What you’ll do :
Must-Haves
Good to Have
What You Need to Bring
Mandatory Documents to Carry
Laptops & cameras are not permitted due to security restrictions.
Government ID is mandatory for entry into the campus.
How to Attend the Walk-In
Why Join Infosys BPM?
Ready to Elevate Your Career?
If you're driven, articulate, and looking to build a strong foundation in IT service delivery, apply now and become part of the Infosys BPM legacy.
Apply Today! Let your voice be heard and make a difference, one call at a time.
Interested in Joining Infosys BPM? We’d Love to Hear from You!
Note : Only candidates who are comfortable with 24x7 rotational shifts and Work from Office (WFO) should apply.
We’re excited to meet driven professionals who are ready to grow with Infosys BPM. Let’s build your career, together!
Thanks & Regards,
Infosys BPM
Talent Acquisition | INFY HR
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Service Desk • Bengaluru, Republic Of India, IN
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