Department – Program management
Role : Engagement Manager
Designation - Senior Manager
Work Location : Mumbai
Location : Axis Mumbai Office with a flexibility to travel to Gurgaon office on need basis.
Role : Engagement Manager
Responsibilities :
- Client Engagement : Act as the primary point of contact for Axis Bank, ensuring strong, positive relationships and customer satisfaction.
- Business Development : Identify, explore, and pursue various business opportunities within Axis Bank to generate new business.
- Funnel Creation : Develop and maintain a consistent funnel of IT engagements, ensuring a steady flow of business opportunities.
- Communication : Maintain regular communication with key stakeholders at Axis Bank, understanding their needs and translating them into actionable plans.
- Strategic Planning : Work closely with the internal team to develop strategies that align with Axis Bank's objectives and drive mutual growth.
- Proposal Management : Prepare and present compelling business proposals, ensuring alignment with client needs and expectations.
- Performance Tracking : Monitor and report on the progress of engagements, providing regular updates to both the client and internal management
- Feedback Loop : Collect and analyze feedback from Axis Bank to continuously improve services and solutions offered.
Requirements :
Experience : 8-12 years of experience in an engagement or business development role, preferably within the IT or financial services sector.Communication Skills : Excellent verbal and written communication skills, with the ability to build rapport and trust with clients.Technological Understanding : Solid understanding of technology and IT services, with the ability to discuss and promote tech solutions effectively.Analytical Skills : Strong analytical and problem-solving abilities, with the capability to identify opportunities and devise effective strategies.Adaptability : Ability to work in a fast-paced environment, manage multiple priorities, and adapt to changing client needs and market conditions.Team Player : Collaborative mindset with the ability to work effectively with internal teams to deliver exceptional client outcomes.Education :
Bachelor's degree in Business, Marketing, IT, or a related field. Advanced degree or relevant certifications are a plus.Compensation :
Competitive base salary with an attractive incentive structure based on performance and business generation.