HCM Digital Experience Architect

Key responsibilities

• Design and configure Oracle Journeys :
• Lead requirements gathering sessions with HR and business stakeholders to design and configure personalized journey templates for various employee life events, including onboarding, promotions, transfers, and offboarding.
• Develop and configure journey tasks, checklists, and guided workflows to ensure a seamless, user-friendly experience.
• Use the Journeys Creator tool to build custom journeys that address specific business requirements.
• Implement and integrate AI agents :
• Deploy and configure Oracle's pre-built, role-based AI agents, such as the New Hire Onboarding Assistant or Compensation Guidelines Analyst, to automate routine tasks and provide data-driven insights.
• Collaborate with product teams to design and build custom AI agent templates using Oracle's AI Agent platform.
• Extend journey tasks by integrating with AI agents to provide employees with automated, conversational support via a digital assistant.
• System integration and extension :
• Use the Journeys Booster and AI Agent Studio to connect Oracle HCM with third-party applications and external systems, ensuring data security and unified employee experience.
• Utilize APIs and integration tools to enable AI agents to access and process relevant data from various enterprise systems.
• Support and optimization :
• Provide expert guidance on best practices for adopting Oracle HCM Journeys and AI agents.
• Analyze journey effectiveness and AI agent performance, using insights to refine and optimize processes for higher efficiency and improved employee satisfaction.
• Stay current with new Oracle Cloud HCM updates and features, especially those related to AI and employee experience.

Required qualifications