Basic Qualifications :
Master s degree and 4 to 6 years of IT related field experience OR
Bachelor s degree and 6 to 8 years of IT related field experience OR
Diploma and 10 to 12 years of IT related field experience
Preferred Qualifications :
- Must-Have Skills : Advanced knowledge of monitoring and notification technologies, observability concepts using Dynatrace and Pagerduty
- Experience with Infrastructure and Application monitoring, Windows, Linux, open telemetry and integrations
- Experience with TypeScript, React, Ansible and Python scripting
- Good understanding of networking, storage integration, and similar infrastructure services.
- Change management expertise
- Hands-on expertise in scripting and automation tools
- Knowledge of containers and K8 environment
- Good-to-Have Skills : Experience with cloud services (AWS, Azure, GCP)
- Experience with ITIL processes and frameworks
- Experience with CI / CD and DevOps practices
- Understanding of configuration management and automation tools (Ansible and Terraform)
Professional Certifications :
Associate or Specialist Certification from DynatraceITIL Foundation (preferred)Soft Skills :
Excellent troubleshooting and analytical abilitiesStrong communication skills, both written and verbalAbility to work in a fast-paced environmentSkills Required
Monitoring Tools, Dynatrace, Kubernetes, Infrastructure Automation