Samsara - Business System Analyst - Supply Chain

Who We Are :

Samsara (NYSE : IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations.

At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy.

Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing and we are excited to help digitally transform their operations at scale.

Working at Samsara means youll help define the future of physical operations and be on a team thats shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility.

As part of a recently public company, youll have the autonomy and support to make an impact as we build for the long term.

About the role :

Samsara is looking for a Sr. Business Systems Analyst to join our Business Systems team in India. This team makes our systems and processes more efficient, reduces manual work, and enables the company to run better. As a Sr. BSA, you will be a subject matter expert for our Supply Chain systems, responsible for managing day-to-day support and delivering enhancements for core applications like E2open. This role is ideal for a professional with a deep understanding of the supply chain domain and hands-on experience with planning processes. You will work closely with business users, vendors, and internal IT teams to resolve incidents, implement system improvements, and ensure our supply chain systems operate smoothly in a global, cross-functional environment. This role does require flexibility to overlap with North American working hours for collaborative tasks. This is a hybrid position requiring 2 days per week in our Bangalore office and 3 days working remotely. Relocation assistance will not be provided for this role. This position requires working hours in the IST time zone.

In this role, you will :

• System Support & Operations : Provide Run-the-Business (RTB) support for E2open and other supply chain applications. Manage incidents, coordinate system upgrades, and perform root cause analysis to maintain system health and reliability.
• Business Analysis & Solutioning : Elicit, document, and analyze business requirements from cross-functional teams. Design and implement forward-thinking solutions through system configuration and low-code / no-code customizations.
• Project & Enhancement Delivery : Lead and participate in enhancement projects by coordinating with teams across North America and Asia for requirements gathering, testing, and deployment.
• Process Improvement & Documentation : Maintain clear documentation for current processes and system configurations. Continuously identify opportunities to streamline workflows and drive a mindset of continuous improvement.
• Cross-Functional Collaboration : Partner with teams in Integration, Data, and NetSuite (NS) to ensure seamless system operations and data integrity.

Minimum requirements for the role :

An ideal candidate also has :

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more.

Flexible Working :

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely.

All offers of employment are contingent upon an individuals ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

(ref : iimjobs.com)