Overview :
We are seeking a highly motivated and experienced Program Manager to lead IT General Controls (ITGC) efforts in our startup organization. The Program Manager will be responsible for establishing, implementing,and managing processes and policies that ensure compliance with ITGC requirements, with a focus on Change Management, User Access Management, and overall IT governance. This role requires a proactive approach to build and maintain scalable processes that align with audit and regulatory standards while supporting the organization’s growth.
Key Responsibilities :
ITGC Audit Readiness and Execution :
- Lead and manage the organization’s ITGC audits, acting as the primary point of contact for auditors.
- Identify gaps and risks in current IT controls and develop actionable plans to address them.
- Coordinate with internal teams to ensure timely and accurate submission of audit deliverables.
Process Development and Implementation :
Design and implement robust processes for Change Management, ensuring all IT changes are tracked,approved, tested, and documented.Establish and enforce User Access Management policies, including user provisioning, role-based access controls, and periodic access reviews.Develop and implement IT governance frameworks that align with industry standards (e.G., SOX, ISO27001).Policy Development :
Create comprehensive IT policies and procedures, ensuring alignment with compliance requirements and organizational objectives.Regularly review and update policies to address evolving risks and regulatory changes.Stakeholder Collaboration :
Work closely with IT, Security, HR, and other departments to ensure cross-functional alignment on ITGC requirements.Provide training and awareness programs to educate employees on ITGC policies and best practices.Monitoring and Reporting :
Develop and maintain key metrics and dashboards to monitor the effectiveness of ITGC processes.Prepare and present regular reports on ITGC compliance status to senior leadership.Continuous Improvement :
Identify opportunities for automation and optimization of ITGC processes to improve efficiency and scalability.Stay up-to-date on industry best practices and emerging trends in IT governance and compliance.Qualifications :
Bachelor’s degree in Information Technology, Computer Science, or a related field.5+ years of experience in IT governance, IT audit, or a similar role, preferably in a startup or high-growth environment.Strong knowledge of ITGC frameworks, including SOX, ISO 27001, or equivalent.Proven experience in setting up and managing processes for Change Management and User Access Management.Familiarity with audit processes and requirements.Excellent project management skills with the ability to manage multiple initiatives simultaneously.Strong communication and interpersonal skills to effectively collaborate with stakeholders at all levels.Experience with IT tools and systems related to change management and user access (e.G., Jira, ServiceNow, IAM solutions) is a plus.