Job Requirements
Role / Job Title : Territory Manager-Personal Loan (DSA)
Function / Department : Personal Loan
Roles & Responsibilities
- Sourcing and managing channels from the market and acquiring business from them
- Ensuring quality portfolio by minimizing delinquency and rejection
- Extensive knowledge and understanding of retails assets, products, operations and current market trends
- Identifying the changing market trends, channel development for acquiring business and provide high quality customer service
- Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high-quality customer service
Managerial & Leadership Responsibilities
Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrityCreate environment for team to focus on automation and digital enablement to fulfil customer needs holisticallyAttract & retain best-in class talent to meet Bank's rapid growth targets.Education Qualification
Graduation : - Any graduate
Experience : 5-10 Years of relevant experience.
Skills Required
Customer Service, Channel Development