Sr. Technical Program Manager

What? Just seeking some good talent!

Where? At BrightEdge, we innovate at the intersection of AI, SEO, and enterprise growth. We’re not just shaping the future of enterprise SEO and content performance; we’re also redefining how digital experiences drive real business results. Trusted by more than 55% of the Fortune 100 and 500, alongside 2000+ enterprise brands, our AI-powered platform transforms content into measurable traffic, engagement, and revenue.

Overview :

BrightEdge is seeking a highly motivated, results-oriented Technical Program Manager (TPM) to join our team in India. This is a critical, dual-function role focused on maximising operational efficiency across our product modules and strategically controlling our core operating costs. You will be the vital link between the US and India teams, driving technical debt resolution, ensuring bug closure, and managing key vendor relationships and financial reporting.

Core Responsibilities :

The ideal candidate will be a tenured professional capable of delivering in these two essential areas :

1. Operational Excellence & Bug Resolution :

• Ticket Ownership : Oversee the bug triage and resolution process across multiple product modules and products. Specifically, you will manage new tickets and bugs that arise during Indian time when the US team is out.
• Driver & Follow-up : Act as the "drill sergeant," proactively pushing, pushing, pushing by following up with development and QA teams to ensure all tickets and bugs are assigned, worked on, and closed.
• Goal Achievement : Directly own and ensure weekly goals are met for keeping the volume of tickets under control, aligning with objectives.
• Support Coordination : Work very closely with our India-based support team and support leadership.
• Reporting : Ensure timely updates in Jira and generate necessary status reports.

2. Cost Management & Strategic Vendor Relations :

Required Skills :

TPM

Why?

Ready to build the future at BrightEdge? Apply now!