Growth - Astro and Customer Retention

Job Title : Growth- Astro and Customer Retention

Department : Operations / Growth

Location : Sec 59, Noida

Joining : Immediate

Job Summary

The Astro Growth & Customer Retention Manager is responsible for driving astrologer performance, optimizing customer experience, and improving repeat engagement across the astrology platform. This role focuses on enhancing astrologer productivity, user satisfaction, and long-term retention through data-driven strategies, communication, and performance management.

Key Responsibilities

🔹Astrologer Performance & Growth

• Monitor and analyze astrologer performance metrics
• Develop and execute monthly growth plans for top and mid-tier astrologers.
• Identify and train underperforming astrologers to improve quality and conversion.
• Work with marketing and product teams to promote high-performing astrologers.
• Introduce incentive programs and recognition drives (like “Different Clubs” or “Top Performer of the Month”).

🔹Customer Retention & Engagement

🔹Data Analysis & Reporting

🔹Cross-functional Collaboration

Key Skills & Requirements