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(Only 24h Left) Operations Executive

(Only 24h Left) Operations Executive

Rezolv HospitalityBengaluru, Karnataka, India
13 hours ago
Job description

Job Title : Operations Executive

Department : Airline Operations (IROPS / Crew Accommodation)

Location : Bangalore

About Us

We are a fast-growing aviation-focused hospitality and technology company redefining how airlines manage crew layovers and disruption recovery (IROPS). Our platforms and 24×7 operations teams work closely with leading airlines to deliver seamless, real-time coordination across crew accommodation, transport, and communication—ensuring every journey runs smoothly, even when plans change.

Role Summary

We are looking for a proactive and detail-oriented Operations Executive to support our airline clients by managing crew accommodation and ground logistics during both regular and irregular operations.

This role calls for excellent coordination, quick decision-making, and strong communication to deliver smooth and efficient crew experiences in time-critical situations.

Key Responsibilities

Flight & Crew Coordination

  • Monitor flight schedules, delays, and cancellations to anticipate IROPS requirements.
  • Coordinate hotel and transport arrangements for crew and airline staff during regular and irregular operations.

Real-Time Operations

  • Liaise with airline representatives, hotels, and transport vendors to ensure seamless execution.
  • Manage confirmations, email correspondence, and MIS entries with accuracy and speed.
  • Resolve on-ground issues such as room availability, transport delays, or crew grievances in real time.
  • Process & Reporting

  • Maintain up-to-date records for billing, compliance, and audit purposes.
  • Follow Rezolv’s standard operating procedures (SOPs) and service benchmarks to ensure consistency and quality.
  • Operational Coverage

  • Work in rotational shifts to support 24×7 operations and ensure uninterrupted service delivery.
  • Ideal Candidate Profile

  • Strong verbal and written communication skills in English.
  • Excellent coordination, multitasking, and problem-solving ability.
  • Calm and composed under pressure, with a service-oriented mindset.
  • Proficiency in MS Office (Excel, Outlook); familiarity with hotel or airline systems is a plus.
  • Flexible to work in rotational shifts, including nights and weekends.
  • Qualifications & Experience

  • Graduate in Hospitality, Travel, or Aviation Management (preferred).
  • 0–2 years of experience in hospitality, travel, or airline operations.
  • Freshers with exceptional communication and coordination skills are welcome to apply.
  • Prior exposure to IROPS handling, crew logistics, or hotel reservations will be an advantage.
  • Why Join Us?

  • Be part of a fast-growing company transforming the aviation operations ecosystem.
  • Gain first-hand exposure to airline systems, global hotel operations, and IROPS recovery processes.
  • Work in a dynamic, 24×7 environment where precision, speed, and teamwork matter.
  • Learn, grow, and progress into supervisory or client-facing roles as you build your career with us.
  • Work Schedule

  • 8-hour rotational shifts ensuring 24×7 operational coverage.
  • One weekly off (rotational).
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