This job offer is not available in your country.

SAP Basis Technical Services Development

MAK Technologies LLCIndia

14 hours ago

Job description

Project Role : SAP Basis Technical Services / Development

Position Location : Bangalore, India

Remote : Partly (expectation is that candidate visits 4-5 days in a month during sprint ceremonies)

Start Date : ASAP

Duration : 1 Year

Long Description : SAF – Basis, NetWeaver Operations

Positions : 4

Roles & Responsibilities :

Candidate will be majorly responsible for

Monitor the Procedure execution and identify the task errors and reason
Get feedback from Delivery Team, SEO and Service Owners and identify scope of Procedure enhancement.
Prepare and maintain the ‘Task failure analysis report’ and track ‘First time Success Rate’.
Propose solution and suggest modification in Procedure by discussing with PO’s.
Drive the procedure enhancement by coordinate with developers / SEO / PO / Developer.
Coordinate with developers and support them with required inputs.
Perform Validation and report the issues encountered while running the procedures in VLAB environment with the concerned procedure owner to ensure the issue doesn’t reoccur in PROD Environment.
Sharing the feedback of the Task documentation if unclear or needs to be modified
First level of issue analysis encountered in the procedure by troubleshooting the underlying procedure along with the PO by understanding the basic ECS architecture, newly released features of the tools involved etc
Support Delivery colleagues in case of Procedure failure and propose immediate work around
Proactive follow-up on the tickets created for the issues encountered
Knowledge sharing within the team and with larger audience of the technical and process aspects
Maintaining documentation of the above deliverables .

Expectations and Tasks :

Understand the SAF Basis Team functioning and process model.

Knowledge of ECS support tools - LVM, SPC, JIRA, CRT, Customer Launch Pad ,Service Now, TIC and Etc.

Develop a deep understanding of the Enterprise Cloud solution architecture and productization model along with the tools within 6-8 months of onboarding.

Associate should be capable of delivering the targets in Scope of work however is not limited to it solely

Know the point of contact in each team for issue resolution

Capable to independently troubleshoot, reproduce, determine the root cause for repetitive issues

Other General OPO support activities include

Handling of Run procedure automation failure with PO / SEO / SMEs

Good understanding of the service lifecycle and deep idea on the automation cycles

Basic understanding of Landscape Virtualization Manager is needed

Work Experience :

Minimum 6 years of SAP Technical Administration with SAP BASIS skills and should have knowledge & experience on Administration, monitoring and Operations of SAP solutions.

Strong SAP BASIS and system operations know-how, ideally in multi-cloud environment

Best practices experience in an SAP application / technology / solution (NetWeaver)

Sound knowledge of BASIS activities like System Installations, Client Administration, System Refresh / Copy, and application update / upgrades.

Professional experience in Cloud infrastructure, system administration or as a technical consultant in SAP cloud implementation & migration projects.

Knowledge in design and structuring of integrated E2E Lifecycle Management Procedures.

Good knowledge on OS, Database & Infrastructure (AWS,Azure,GCP) would be an added advantage.

Strong analytical and problem-solving skills

Willingness and experience working in international teams.

Ideally familiar with trending technologies and tools

Education and Qualifications :

Educated ideally to degree standard with additional vocational qualifications in specific technical skills.

Desirable :

SAP Net weaver Certification

S / 4 conversion certification

ITIL V3 / V4 Foundation Certification

Create a job alert for this search

Sap Basis • India