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Customer Service Executive

Customer Service Executive

NSEG Pvt. Ltd.India
30+ days ago
Job description

NSEG India PVT LTD. has been a leading provider in outsource process solutions since 2013. NSEG proudly provides superior performance and quality in all our customer service and back-office processes. In NSEG, we thrive to maintain high quality and standards for the services offered to make NSEG the Vendor of choice. Ahmedabad is a branch office where we have a staff strength of 400 employees.

Job Title : Customer Service Executive

Job Location : Ahmedabad

Job Type : Full-Time

Job Timings : 04 : 00 AM to 01 : 00 PM

Job Summary :

As a Customer Service Executive, you will be responsible for providing exceptional customer. service to our clients. You will assist customers with inquiries, resolve issues, and ensure a positive experience for every interaction.

Responsibilities :

  • Promptly respond to customer inquiries via phone, email, or chat.
  • Efficiently resolve customer issues and document interactions.
  • Provide product information and assist with navigation.
  • Collaborate with teams for issue escalation and resolution.

Qualifications :

  • Bachelors or Masters (Sales / Marketing / Engineering / Commerce / Management)
  • Fresher or Experienced candidates
  • Excellent English fluency is mandatory.
  • Strong customer service focus is required.
  • Excellent telephone etiquettes.
  • Perks & Benefits :

  • Accident Insurance
  • Saturday half day working
  • Best work culture
  • Attractive Incentives
  • Join NSEG Private Limited and be a part of our dynamic team, contributing to the growth and success of our company.

    For any query email us at hr@nsegindia.com

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    Customer Service Executive • India