Technical Account Manager

Responsibilities

• Manage inquiry pipeline, forecast, and generate new opportunities for Profitable & organic growth.
• Explore business opportunities by identifying prospective clients and evaluating their position in the industry.
• Creatively explain and present complex concepts in an easy-to-understand manner.
• Understanding the product range and wisely raising awareness among customers about available solutions within the product basket.
• Generating new accounts & thereby generating new customers, new opportunities & new business.
• Arranging online meetings of OEM with customers for deep technical discussion.
• Discussing customer application requirements & proposing the most suitable, unique & advanced solutions.
• Led assigned cases & acquired orders without compromising minimum technical requirements.
• Tracking the complete process of post-order activities on time – deliveries, financial documentation, payment, etc.
• Updating weekly visit plans & past week status to the reporting authority
• Preparing monthly reports of running cases – Funnels, Order projection, etc.
• Flexibility in visiting across Gujarat, until it is required to visit outside of Gujarat.
• Operating CRM platforms – Creating Accounts, Contacts, leads & Deals. Generating reports for performance analysis & activity tracking, etc.
• Proficiently answer phone calls in English, Hindi & Gujarati and provide requested information with your high level of written & verbal communication skills.
• Must work as part of a team & ensure adherence to the laws and policies of the company.