This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Job Summary
The purpose of the role is to
- Meet the business objectives initiated by the respective country Business Clients business
- Customer focused need-based selling
- Deepen customer relationship and maximize penetration
Key Responsibilities
Business Drivers
Achieve personal sales targetSegment focus, customer focussed needs-based sellingBeing a Business Clients Acquisition Executive, focus must be on acquiring new HVS customer relationship and fulfilling needs with respect to Assets, Liabilities, Insurance and Investment for such customers as mandated by the Bank. It will also involve deepening these relationships by cross-selling various productCustomer Experience
Operational quality - Error free customer application & documentationResponsive and responsible sellingPractice appropriate sales and marketing skillEnsure nil Customer complaintsRisk Assurance
Conduct CDD, MLP & TCF diligentlyZero tolerance - Fraud, Mis-sellingAttend training, acquire knowledge and apply to job functionAdhere to all policies, guidelines and procedures, comply with local regulatory requirementsTo comply with all applicable money laundering prevention procedures and report any suspicious activity to the Unit Money Laundering Prevention Officer and line managerStrategy
Meet the business objectives initiated by the respective country Priority Clients businessCustomer focused need-based sellingDeepen customer relationship and maximize penetrationBusiness
Achieve personal sales targetSegment focus, customer focussed needs-based sellingBeing a Business Clients Acquisition Executive, focus must be on acquiring new HVS customer relationship and fulfilling needs with respect to Assets, Liabilities, Insurance and Investment for such customers as mandated by the Bank. It will also involve deepening these relationships by cross-selling various productProcesses
Operational quality - Error free customer application & documentationResponsive and responsible sellingPeople & Talent
Must be a graduate. MBAs would be an advantageCandidates having Sales experience of at-least 1 year in the Retail Banking Industry; especially Home Loans, Wealth and Savings Accounts would be preferredCandidate having AMFI, IRDA (and other relevant certification) certification will be preferredGood knowledge of the selected market and customer segments would be an advantageStrong communication and negotiation skills with the ability to influence outcomesStrong inter-personal skills, which encourages and promotes enthusiasm and team spiritRisk Management
Conduct CDD, MLP & TCF diligentlyZero tolerance - Fraud, Mis-sellingAttend training, acquire knowledge and apply to job functionAdhere to all policies, guidelines and procedures, comply with local regulatory requirementsGovernance
To comply with all applicable money laundering prevention procedures and report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager
Key stakeholders
Customers : New-to-Bank Affluent and Emerging affluent Clientele along with inactive portfolio activation if mandated by the bank
Qualifications
Must be a graduate. MBAs would be an advantageCandidates having Sales experience of at-least 1 year in the Retail Banking Industry; especially Home Loans, Wealth and Savings Accounts would be preferredCandidate having AMFI, IRDA (and other relevant certification) certification will be preferredGood knowledge of the selected market and customer segments would be an advantageStrong communication and negotiation skills with the ability to influence outcomesStrong inter-personal skills, which encourages and promotes enthusiasm and team spirit text.Skills And Experience
MS Office
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together We
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we doNever settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so wellAre better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long termWhat We Offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.Time-off including annual leave, parental / maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.Flexible working options based around home and office locations, with flexible working patterns.Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkitsA continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.Skills Required
Sales Experience, Ms Office