Salesforce Consumer Goods Cloud Developer

About the Role :

We are looking for an experienced Salesforce Consumer Goods Cloud (CGC) Consultant to join our team on a contractual basis. In this role, you will help design and implement tailored Salesforce solutions for the Consumer Goods industry, with a particular focus on retail execution, field sales operations, and route optimization.

You will work closely with cross-functional stakeholders including product owners, business analysts, and technical teams to deliver high-impact solutions using the Salesforce platform. The ideal candidate will bring deep expertise in Salesforce CGC, a strong understanding of consumer goods workflows, and hands-on experience across the Salesforce ecosystem.

Key Responsibilities :

• Lead the design, configuration, and implementation of Salesforce Consumer Goods Cloud features, including Retail Execution, Visit Planning, Order Capture, and Offline Mobile Execution.
• Customize and extend Salesforce using Apex, Lightning Web Components (LWC), Flows, and Process Builder to meet specific business needs.
• Collaborate with business and technical stakeholders to gather requirements, define user stories, and deliver scalable solutions aligned with consumer goods use cases.
• Implement route and visit planning features, field rep productivity tools, and merchandising tracking using CGC standard objects and customizations.
• Support Sales Cloud, Service Cloud, and optionally Field Service Lightning (FSL) integrations with CGC.
• Design and support integration solutions with external systems via Mulesoft, REST / SOAP APIs, or ETL tools.
• Optimize solutions for Salesforce Mobile App, focusing on offline capabilities for field representatives.
• Provide technical documentation, user training, and post-deployment support for Salesforce releases.
• Stay updated with Salesforce release cycles, new CGC features, and best Skills & Experience :
• 5+ years of hands-on experience in the Salesforce ecosystem.
• Minimum 2+ years working specifically with Salesforce Consumer Goods Cloud (CGC).
• Strong domain understanding of the Consumer Goods industry, including :

1. Retail Execution

2. Field Visit Management

3. Route Optimization

4. Order Capture & Inventory Checks

5. Merchandising & Store Audits

1. Apex, SOQL / SOSL

2. Lightning Web Components (LWC)

3. Flows, Process Builder, Validation Rules

(ref : hirist.tech)