Mega Walk-in Drive for Mortgage process

If you are looking for an exciting opportunity, join us at the Walk-in Drive!

HCL is hiring for Associate / Analyst roles, and we are conducting a Walk-in Drive in Sholinganallur.

Walk-in Drive Details :

Location : HCL TECH- Sholinganallur, ( Address : Elcot SEZ, Medavakkam High Road, Solinganallur, Chennai, Tamil Nadu 600119)

Date : Saturday, 22 November

⏰ Walk-in Time : 10 : 00 AM- 3 : 00 PM

Contact HR SPOC Dharani

Job Location : Chennai

Shift Timing : 7 : 00 AM 5 : 00 PM (IST)

Work Mode : Work from Office (WFO)

Domain : Australian Mortgage

Job Summary :

The candidate is responsible for supporting the Credit Officer / Verification Officer in home loan Pre-Assessment (document sufficiency checks), Rework Triaging, and processing Simple Rework applications.

Key Responsibilities

Pre-Assessment :

Review new-money loan applications to ensure all mandatory documents and bank disclosures are provided, valid, signed and within acceptable date limits.

Perform identify verification by comparing system information with the supplied identification documents.

Highlight any discrepancies to brokers using system comments section, following the standard message template and predefined conditions list.

Rework Triaging :

Assess rework items using the defined matrix to determine whether they are complex or simple.

Route complex cases to the Verification Officer and process all simple rework items.

If unsure whether a case is simple or complex, route it to the Verification Officer for review.

Simple Rework :

Review pending conditions against the information or documents supplied by brokers.

Based on the review outcome, either fully approve the application or issue a pending notice.

Change the application status to NPW if broker notes or emails indicate the customer is not willing to proceed further with the application.

Qualifications

Minimum of 2 - 4 years of experience in mortgage / home buying process

Detail Oriented - exercise extreme attention to details; thorough, accurate, organized, and productive and seeks to understand both cause and effect of a situation.

Strong analytical and problem-solving skills

Excellent Communication and stakeholder management skills, support by collaboration mindset and possess a service-based mindset with strong customer focus.

Highly motivated, result driven, team and customer focused

Good Judgement - The exercise of Critical thinking, analysing and assessing and taking ownership of outcome.