Servicing Operations

Role & responsibilities

• Data entry - update client portfolio on a monthly basis as per agreed timeline and quality standards.
• Reconciliation on a monthly basis. Generate final and accurate month end statements after reconciliation portfolio with Mutual Fund / CAS / Demat Statement or data received from client within set timeframes.
• Check scheme & benchmark returns in the report.
• Identify gaps in statements, data received and liaise with Service team or Relationship Manager to gather desired information for timely deliverables and closure of portfolio.
• Respond to queries or data requirements raised by stakeholders within the agreed defined guidelines and timeframe.
• Liaise with Listed & Unlisted team before updating security like PE / VC fund, AIF, etc. for better clarity & updating correct details in portfolio.
• Provide relevant reports required by the Investments team for risk appraisals or analysis.
• Act as single-point-of contact for various activities / tasks allocated in client portfolios. Follow the organizations standard protocol and align with all necessary compliances and procedural requirements.

Skills Required

Aif, Mutual Fund, Cas, Relationship Manager