Tryzens - Global Quality Assurance Practice Lead

Description :

The Global QA Practice Lead will be responsible for defining, leading, and continuously evolving the QA strategy and practice across the organization.

This role requires a strong leader with deep expertise in quality assurance, test automation, and delivery excellence, who can build global standards, mentor regional QA Leads, and drive innovation in automation testing practices.

The individual will partner with senior leadership, delivery teams, and clients to ensure quality is embedded at every stage of the software development lifecycle.

The core responsibilities are :

• Align the global QA strategy, automation frameworks, and best practices with the global objectives of the Tryzens organization.
• Drive global adoption of automation-first approach and continuous integration.
• Lead, mentor, and guide Test Leads, and Senior QA specialists across geographies to build a high-performing global QA community.
• Collaborate with Delivery Directors, Architects, and Project Managers to ensure QA processes align with organizational goals and client expectations.
• Establish and monitor global KPIs to measure effectiveness.
• Identify problem areas and ensure continuous improvement.
• Ensure compliance with agreed SLAs and quality standards across projects.
• Build and maintain strong client relationships by demonstrating high quality standards through next-level process automation.
• Drive adoption of new AI-enabled platforms and tools to stay ahead of the innovation curve and further improve delivery quality and Tryzens' service / product offerings.
• Champion knowledge sharing across global teams by conducting training, workshops, and best-practice sessions.
• Collaborate with HR and leadership to define QA career paths, identify training needs, and drive capability development for QA professionals.
• Proactively assess risks, dependencies, and quality bottlenecks across projects, providing solutions and mitigation strategies.
• Represent the QA practice in executive discussions, acting as the subject matter expert for quality across the organization.

Requirements :

Essential Skills & Experience :

Attitude & Attributes :

(ref : hirist.tech)