Cox & Kings - Channel Sales Manager

Key Responsibilities :

Channel Sales & Partner Management :

• Assist in developing and executing strategies to grow sales through PSAs, franchise partners, and retail stores.
• Manage day-to-day coordination with channel partners and ensure alignment on business goals.
• Train and guide PSAs / franchise staff on products, sales techniques, and customer engagement.
• Track partner performance and support them in achieving sales targets.

Business Development & Revenue Growth :

• Support the expansion of the PSA and franchise partner network within assigned regions.
• Drive sales conversions in holiday packages, group tours, and travel solutions.
• Meet monthly / quarterly revenue targets in collaboration with channel partners.
• Identify local business opportunities and share market insights with the regional manager.

Regional Sales & Marketing Support :

• Execute local marketing and promotional activities to boost walk-ins and leads.
• Assist in planning and coordinating MICE activities (corporate groups, conferences, etc.
• Work closely with the regional sales manager to support campaigns and activations.

Customer Experience & Relationship Management :

• Ensure partners deliver a seamless customer experience aligned with company standards.
• Resolve customer queries / escalations from channel partners in a timely manner.
• Maintain strong relationships with PSAs and franchise owners to ensure long-term engagement.

Key Requirements : Experience :

• 3-5 years of experience in sales, preferably in travel, retail, or franchise / channel sales.
• Exposure to managing travel agents, PSAs, or franchisee models is an advantage.
• Hands-on experience with holiday packages, MICE, or travel retail sales preferred.

Skills & Competencies :

• Strong sales and negotiation skills with a target-driven approach.
• Good communication and relationship management abilities.
• Ability to train, motivate, and support partners / teams for higher productivity.
• Familiarity with travel products, destinations, and industry practices.
• Proficiency in MS Office and CRM / sales reporting tools.

Additional Requirements :

• Willingness to travel locally / regionally to manage PSAs and franchise partners.
• Self-motivated, with the ability to work under minimal supervision.

Compensation & Benefits :

• Competitive salary with sales-linked incentives.
• Travel allowances and business reimbursements.
• Fast-track career growth into managerial roles within the organization.

(ref : iimjobs.com)