Client Success Manager

Casantro is a luxury kitchens and wardrobes brand, co-created with a community of over 1000+ design professionals. Headquartered in Bangalore, we are rapidly expanding our retail presence all across India. We service architects and interior designers exclusively. We take pride in offering premium quality products, which currently encompasses modular kitchens, wardrobes and storages. Our USP is the extensive catalogue we have masterfully curated and the unparalleled range of customisations that we can build.

With designs that embody the philosophy of Poetry in Design, we offer products that are sure to be the trends of today, and tomorrow. Join us for an incredible journey of growth, exciting work, and a culture that values ownership. If you're ready to make an impact, this is the place for you.

JOB DESCRIPTION

As a Key Account Manager you will be responsible to :

• Drive sales through the Architect & Interior Designer (AID) community
• Building & nurture relationships across A & B Class AID studios to create accounts that generate repeat enquiries & business
• Conduct promotional activities from time to time to develop market adoption of Casantro products
• Educate AIDs about Casantro product portfolio (Kitchen / Wardrobe / Storage solutions) and create a strong differentiated mindspace for Casantro offerings
• Keep the AID community engaged with buzz on new product launches, portfolio extensions
• Overachieve sales revenue targets by ensuring high levels of trade engagement and product awareness
• Collaborate with category and cross functional teams to help in gathering market feedback
• This is an individual contributor role with an opportunity to rapidly scale and grow for exceptional performers
• This role involves extensive AID visits and involves significant amount of in-city travel

EXPERTISE AND QUALIFICATIONS