Veeva CDMS - L2 Support

Job Description : Veeva Vault Consultant

Location : [Hyderabad, Bangalore, Pune, Mumbai]

Experience Required : 3 to 8 years

Notice Period : immediate to 7Days

Veeva Vault CDMS (Clinical Data Management System)

Key Responsibilities :

Strong Understanding of Clinical trail processes, GCP, and EDC system workflows

Familiarity with Vault CDMS architecture, object configuration and User roles

Set up EDC studies in Vault CDMS using Studio.

Configure study design elements (forms, edit checks, rules, and custom coding).

Collaborate with clinical and data management teams to support study build and go-live

Perform user acceptance testing (UAT) and support data cleaning and issue resolution.

Manage change requests, configuration, and enhancements in Vault application

Knowledge of Vault APIs, data migration

Assess the impact for periodic upgrades and support on implementing all upgraded features. All vault modules get upgraded with new releases 3 times a year.

Experience with supporting ticketing systems like ServiceNow, Jira, etc. Experience in working on L2 support.

Experience in ITIL process