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AR Caller || Semi-Voice Process
ConfidentialHyderabad / Secunderabad, Telangana30+ days ago
Job descriptionEducation : Any graduate (B.Com, BBA, BSc, B.Pharm, Life Science, etc.) Experience : 0–3 years in US Healthcare RCM preferred Freshers with strong communication skills are welcome Skills Required : Good verbal communication in English (semi-voice) Basic knowledge of medical billing, CPT, ICD, and denial codes preferred Typing speed of 30+ WPM with good accuracy Ability to understand EOBs and payer policies is a plus Comfortable with night shifts and target-based work Practice Management Software (eClinicalWorks, Kareo, AdvancedMD, etc.) Insurance portals (Availity, Navinet) Ticketing tools or CRMs
Key Responsibilities :
- Review unpaid or underpaid claims in the billing system.
- Perform voice-based follow-up with insurance companies to resolve claim issues.
- Document the call summary and update the claim status in internal systems.
- Work on denials, rejections , and prepare claims for resubmission or appeal.
- Meet daily productivity and quality benchmarks.
- Maintain professional communication with insurance reps and team members.
Eligibility Criteria :
Tools & Platforms Exposure (Preferred) :
Skills Required
practice management, Crm
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Ar Caller • Hyderabad / Secunderabad, Telangana