Workplace Technical Services Manager

What this job involves :

This position is responsible for technical and contractual quality assurance on behalf of an investment banking client to ensure a number of corporate real estate buildings are compliant to country, regional, global compliance and technical standards. The role influences design, commissioning, operations and capacity management of a portfolio of buildings.

Major Responsibilities

• Planned, predictive and corrective works owner
• Major works owner (power down planning, execution and new / refurbishment project management)
• Administer quality assurance and monitor outsourced critical works vendors to ensure equipment is maintained at a high standard
• Review the maintenance / service practices of M&E contractors to deliver quality work practices in line with the manufacturer recommendations, established processes, tools and documentation.
• Contract management of critical equipment contracts
• Capacity and utilization coordination, reviews and reporting for office tenancy and server rooms
• Engineering regulatory compliance management for the portfolio of buildings, along with compliance to client-stipulated Engineering Playbooks
• Incident management support including 24 / 7 on call for incident management in corporate real estate buildings
• Support and assist any installation, commissioning and programming of new office space to ensure plans, designs, scopes and goals are accurate
• Technical reporting submissions for portfolio objectives, regular meetings and portfolio performance
• Governance of as built drawings and OEM information
• Production and management of MOPS / SOPS / EOPS
• Management of lifecycle asset management and UPS component replacement
• Support for engineering standardization tasks across Asia Pacific
• Lead in-city technical training delivery
• Develop and implement innovation programs and processes that reduce utility costs, increase productivity, produce cost savings and share learnings with the wider team.
• Identify energy saving initiatives and work through to implementation and validation.
• Review of all maintenance reports to ensure maintenance is conducted appropriately and performance issues are actioned

Sound like you. To apply you need to have :

Ideal Experience

Critical Competencies for Success (with corresponding I am JLL behaviours)

Client Focus & Relationship Management I Value my customers

People Management and Team Leadership I am a Team Player

Program Management & Organizational Skills I am Proactive

Problem Solving & Strategic Thinking I am Innovative

Other Personal Characteristics

Skills Required

Relationship Management