Enterprise Automation Technical Lead

Job Summary :

To design, develop, deploy, and oversee enterprise automation solutions that integrate technologies like RPA, AI, ML, and low-code platforms while aligning with business objectives.

Responsibilities :

• Design and develop scalable automation solutions by leveraging RPA, AI, ML, low code / low-cost tools, and enterprise platforms
• Integrate automation solutions with existing IT ecosystems and ensure seamless platform capability
• Lead POC initiatives and validate new automation technologies
• Translate business requirements into detailed technical designs and guide development teams
• Oversee project delivery from solution design to deployment, ensuring documentation and quality standards
• Establish and follow Intelligent Automation standards, best practices, and compliance policies enterprise-wide
• Act as subject matter expert on automation trends, tools, frameworks, and industry practices
• Collaborate with IT, operations, and business stakeholders, conveying complex technical concepts to both technical and non-technical audiences
• Troubleshoot and optimize existing automation solutions, performing gap analysis and recommending improvements
• Work closely with Automation Delivery Head to standardize processes, enforce compliance, and advocate for automation’s business value across the organization
• Ensure timely resolution of production and user issues.
• Ensure timely delivery of assigned projects and requests.
• Review IT processes, identify areas of improvement and implement solutions.
• To provide and maintain positive work environment ensuring team’s growth along with company’s growth keeping our core values (Teamwork, Integrity, and Total Customer Satisfaction) intact.
• To identify opportunities for team training and skills advancement.
• To provide regular status reports to Sr. Manager / Regional Director highlighting any risks or concerns affecting the delivery.
• To ensure that the team’s work and its impact is presented and communicated through various platforms like IT Newsletter, Manager’s meet, etc.

Experience :

advanced certificationsin RPA, AI, or cloud platform is preferred

Nice to Have :