Soulflower - eCommerce Manager - D2C FMCGSoulflower • Mumbai, India
Soulflower - eCommerce Manager - D2C FMCG
Soulflower • Mumbai, India
18 days ago
Job descriptionWork towards achieving sales targets by driving growth across e-commerce platforms. Analyze sales data, identify trends, and propose strategies to increase conversion and basket size. Implement promotional campaigns and measure ROI for different channels and geographies. Work closely with the warehouse and supply chain team to ensure stock availability and timely dispatch. Maintain optimal inventory levels on domestic and international platforms. Coordinate with logistics partners for smooth cross-border order fulfillment, customs clearance, and returns management. Collaborate with the digital marketing team for platform-based ads (Amazon Ads, Flipkart Ads, etc. Ensure high-quality visual and content standards for product pages. Monitor customer reviews and ratings to improve product listings and service quality. Prepare and present weekly / monthly performance reports. Track KPIs including GMV, AOV, conversion rate, return rate, and customer feedback. Provide actionable insights to management to support strategic decisions. Bachelors / Masters degree in Business, Marketing, or related field. 4 years+ of relevant experience in e-commerce (domestic and / or cross-border). Familiarity with tools like Amazon Seller Central, Flipkart Seller Hub, Shopify, ChannelAdvisor, or other OMS / PIM tools. Understanding of cross-border commerce regulations, logistics, and payment systems. Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Proficiency in MS Excel, data analytics, and dashboarding tools. Self-starter with the ability to multitask and manage time Experience with global marketplaces (Amazon Global, Noon, etc. Knowledge of digital advertising platforms (AMS, Sponsored Ads, etc.
Marol Andheri.
Report to : Revenue Head.
Working days : Sunday to Friday, week off on Saturday (6 full days).
Timings : 10 am to 7 pm.
Do not apply without relevant experience.
Job Summary :
We are looking for a dynamic and detail-oriented E-commerce Manager to manage and grow our online business across both domestic and cross-border platforms.
The ideal candidate will have hands-on experience in online marketplace operations, digital merchandising, inventory planning, and cross-functional coordination to ensure seamless execution and customer satisfaction.
Key Management (Domestic & International) :
- Manage day-to-day operations across e-commerce platforms such as Amazon, Flipkart, Myntra, Nykaa (Domestic), and Amazon Global, Noon, etc. (Cross-border).
- Upload and optimize product listings, monitor pricing, promotions, and competitor activity.
- Coordinate with internal teams and platform partners for smooth onboarding, promotions, and issue resolution.
Cataloging : To check and optimize online catalogs 10th of every month.
Sales & Revenue Growth :
Inventory & Supply Chain Coordination :
Marketing & Merchandising :
Reporting & Analytics :
Qualifications & Experience :
Key Skills :
(ref : iimjobs.com)
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Ecommerce Manager • Mumbai, India
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