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Soulflower - eCommerce Manager - D2C FMCG

Soulflower - eCommerce Manager - D2C FMCG

SoulflowerMumbai, India
1 day ago
Job description

Marol Andheri.

Report to : Revenue Head.

Working days : Sunday to Friday, week off on Saturday (6 full days).

Timings : 10 am to 7 pm.

Do not apply without relevant experience.

Job Summary :

We are looking for a dynamic and detail-oriented E-commerce Manager to manage and grow our online business across both domestic and cross-border platforms.

The ideal candidate will have hands-on experience in online marketplace operations, digital merchandising, inventory planning, and cross-functional coordination to ensure seamless execution and customer satisfaction.

Key Management (Domestic & International) :

  • Manage day-to-day operations across e-commerce platforms such as Amazon, Flipkart, Myntra, Nykaa (Domestic), and Amazon Global, Noon, etc. (Cross-border).
  • Upload and optimize product listings, monitor pricing, promotions, and competitor activity.
  • Coordinate with internal teams and platform partners for smooth onboarding, promotions, and issue resolution.

Cataloging : To check and optimize online catalogs 10th of every month.

Sales & Revenue Growth :

  • Work towards achieving sales targets by driving growth across e-commerce platforms.
  • Analyze sales data, identify trends, and propose strategies to increase conversion and basket size.
  • Implement promotional campaigns and measure ROI for different channels and geographies.
  • Inventory & Supply Chain Coordination :

  • Work closely with the warehouse and supply chain team to ensure stock availability and timely dispatch.
  • Maintain optimal inventory levels on domestic and international platforms.
  • Coordinate with logistics partners for smooth cross-border order fulfillment, customs clearance, and returns management.
  • Marketing & Merchandising :

  • Collaborate with the digital marketing team for platform-based ads (Amazon Ads, Flipkart Ads, etc.
  • Ensure high-quality visual and content standards for product pages.
  • Monitor customer reviews and ratings to improve product listings and service quality.
  • Reporting & Analytics :

  • Prepare and present weekly / monthly performance reports.
  • Track KPIs including GMV, AOV, conversion rate, return rate, and customer feedback.
  • Provide actionable insights to management to support strategic decisions.
  • Qualifications & Experience :

  • Bachelors / Masters degree in Business, Marketing, or related field.
  • 4 years+ of relevant experience in e-commerce (domestic and / or cross-border).
  • Familiarity with tools like Amazon Seller Central, Flipkart Seller Hub, Shopify, ChannelAdvisor, or other OMS / PIM tools.
  • Understanding of cross-border commerce regulations, logistics, and payment systems.
  • Key Skills :

  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in MS Excel, data analytics, and dashboarding tools.
  • Self-starter with the ability to multitask and manage time Experience with global marketplaces (Amazon Global, Noon, etc.
  • Knowledge of digital advertising platforms (AMS, Sponsored Ads, etc.
  • (ref : iimjobs.com)

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