Consultant- Products

We are seeking a talented individual to join our Products team at Mercer Mettl. This role will be based in Gurgaon. This is a hybrid role that has a requirement of working at least three days a week in the office.

Consultant- Products

About the Role :

As a Consultant in our Products team, you will play a significant role in the firm’s growth and client success. You will support clients globally, and ensure they are able to positively impact their business outcomes. You will work with internal and external clients and partners across the globe on projects across various sectors including banking, government entities, retail, academic institutions, pharmaceuticals, and aviation. You will work alongside the client experience team on each client’s development and succession requirements. More importantly, you will ensure that you build and maintain positive relationships with your clients and across the team.

Responsibilities :

Solution Development & Management

Support or lead the implementation of productized offerings with our clients.

Work with clients to tailor the standardized solution just enough to meet their specific context.

Standardize methodologies and frameworks to allow repeatable use across clients.

Maintain and update solutions to reflect new trends, client feedback, and lessons from deployments.

Work with subject matter experts to ensure content relevance and accuracy.

Documentation, Framework & Methodology Development

Maintain thorough documentation of existing assessments, processes, and tools.

Stay up to date with emerging trends in assessment technologies, psychometrics, and competency modeling to provide the best solutions possible for a client collaboration with Platform Team

Work closely with the platform team to ensure seamless upload and integration of assessments and related content onto the platform.

Ensure the assessments are optimized for use on various platforms, ensuring a smooth experience for end-users.

Knowledge Sharing & Consulting Team Support

Provide training and knowledge sharing with the team to help them understand assessment tools, methodologies, and competencies.

Provide ongoing support to ensure team members can effectively communicate assessment results to clients and stakeholders.

Project Management

Manage and oversee new client projects

Coordinate with cross-functional teams to meet project milestones and deadlines

Minimum Requirement :

Bachelor’s or Master’s degree in Psychology( preferred)

At least 3-4 years of experience in assessments, solutioning, deployment and working with clients, in a talent assessment setting.

Experience in using and working competency frameworks, leading projects and providing client solutions.

Understanding of psychometrics, 360’s and cognitive tools.

Familiarity with assessment platforms and methodologies.

Strong project management skills, with the ability to manage multiple projects simultaneously.

Desired experience and qualifications in talent assessment, including but not limited to BPS Test User : Occupational Ability and Personality (formerly BPS Level A & B), certification in Assessment and Development Centres and certification in assessment tools such as Hogan and Saville.

Excellent communication skills, both written and verbal, with the ability to explain complex concepts in simple terms.

Ability to work collaboratively across teams and with clients.

Strong attention to detail and ability to maintain high standards of accuracy.

Why join our team :

We support your development by providing you with professional development opportunities, an engaging work environment and a team of leaders who will guide and support your career growth. We have a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

Mercer, a business of Marsh McLennan (NYSE : MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses : Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Mercer Assessments business, one of the fastest-growing verticals within the Mercer brand, is a leading global provider of talent measurement and assessment solutions. As part of Mercer, the world’s largest HR consulting firm and a wholly owned subsidiary of Marsh McLennan—we are dedicated to delivering talent foresight that empowers organizations to make informed, critical people decisions. Leveraging a robust, cloud-based assessment platform, Mercer Assessments partners with over 6,000 corporations, 31 sector skill councils, government agencies, and more than 700 educational institutions across 140 countries. Our mission is to help organizations build high performing teams through effective talent acquisition, development, and workforce transformation strategies. Our research-backed assessments, advanced technology, and comprehensive analytics deliver transformative outcomes for both clients and their employees. We specialize in designing tailored assessment solutions across the employee lifecycle, including pre-hire evaluations, skills assessments, training and development, certification exams, competitions and more.

At Mercer Assessments, we are committed to enhancing the way organizations identify, assess, and develop talent. By providing actionable talent foresight, we enable our clients to anticipate future workforce needs and make strategic decisions that drive sustainable growth and innovation.