Solutions Architect

Solution Architect

(Domain : Telecom / Billing / CRM / Utilities )

As a

Solutions Architect , you will play a pivotal role in leading the design and delivery of technically robust solutions for our customers' projects. Your responsibilities will encompass managing the technical aspects of project delivery, including analysis, design, programming, and testing in the implementation of large-scale software projects.

Additionally, you will be involved in the review of proposed solutions, producing architecture and design artifacts, and ensuring adherence to enterprise and application architecture principles. Collaboration with project delivery teams, internal and external stakeholders, and the promotion of best practices across the company's professional services are key aspects of this role. Your contribution will extend to providing technical and product consulting, participating in the preparation of project proposals, and fostering long-term business relationships with customers.

In line with our value of ‘Respect for the Planet’, we encourage all our people to

encourage awareness of and behaviors aligned to our Sustainability Charter through supporting organizational change and actively engaging in our global sustainability programs, including enabling our people to engage and partake in events.

Roles and Responsibilities :

Manage technical aspects of project delivery, including analysis, design, programming, and testing.

Review solutions proposed by project delivery teams and produce architecture and design artifacts.

Maintain and develop implementation and project delivery processes.

Stay current with Gentrack business plans, products, and future developments.

Provide technical and product consulting internally and externally.

Collaborate with customers and other Architects to define requirements and specify optimal designs.

Motivate and support project delivery teams, leading and mentoring team members.

Assist in maintaining and improving staff recovery levels on projects.

Contribute significantly to preparing project proposals.

Foster long-term business relationships between the Company and customers.

Qualification & Skills :

Bachelor’s Degree or equivalent in Computer Science, Science, or Software Engineering.

Minimum 8 to 14 years' experience in technical leadership of large implementation projects.

Expertise in enterprise solutions in software development.

Knowledge of SDLC and Project Methodologies.

Industry knowledge in Software from Telecom, CRM, Billing or Utilities area

Positive and constructive attitude with a passion for excellence.

High levels of energy, sound judgment, and determination with a sense of urgency.

Strong attention to detail and effective relationship management skills.

Open-minded consultative approach and creative problem-solving ability.

Specialized skills in programming and technical design.

Cloud Platforms :

Solid understanding of AWS Cloud Services, including infrastructure, deployment models, and key services relevant to solution architecture.

Tools & Technologies :

API Tools : Postman, SOAPUI, JMeter

Protocols & Formats : REST APIs, JSON, XML, SMPP, SMTP, HTTP

Good understanding of BSS (Business Support Systems) domains including Product Catalog, Usages, Billing, Payments, and Integrations.

Strong grasp of Data Models to support effective data migration planning and execution.

Provide architectural and technical support for Cutover planning and preparation, ensuring a smooth transition to production with minimal risk.

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