This job is with ABB, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.
This Position reports to :
IS Manager
IS Lead Architect CRM – ABB Robotics
ABB Robotics is seeking an experienced and visionary IS Lead Architect to shape the future of our global Customer Relationship Management (CRM) ecosystem. This strategic role offers the opportunity to lead architecture design across a dynamic, multicultural organization, driving innovation and alignment with business goals.
As the IS Lead Architect CRM, you will be responsible for defining and evolving the target enterprise architecture for Robotics CRM platforms and integrations. You will collaborate closely with business stakeholders, IS teams, and external partners to ensure our CRM landscape supports long-term strategy and delivers exceptional value.
Your responsibilities
Design and build the target architecture for the Robotics CRM platform ecosystem in alignment with business strategy and IS roadmap
Assess the current IS environment and define future-state architecture to support strategic objectives
Act as the key speaking partner for business and IS stakeholders, advising on platform capabilities and process development
Co-create solutions architecture across functions in collaboration with Enterprise Architecture, application managers, integration teams, and analysts
Oversee architecture implementation across agile teams and coordinate with platform architects to ensure consistency and scalability
In addition to these core responsibilities, you will contribute to the Robotics Architecture community, promote innovative solutions, and stay ahead of market trends. You will work closely with the Robotics Marketing & Sales and Service teams to ensure seamless integration between CRM and operational systems. Your role will involve navigating complex stakeholder environments and addressing global and local requirements in a virtual, multicultural organization.
The position is global. The preferred locations are Polen, India, Spain and Czech republic.
Your background
Bachelor’s degree in IT or Computer Science
Minimum 8 years of experience in Solution and Enterprise Architecture, including cloud and on-premise systems, integrations, and large-scale implementations
Proven experience with platforms such as Salesforce (SFDC), SAP, and Azure Services
Proficiency in Enterprise Architecture tools
Strong leadership skills and a results-oriented mindset, Fluent in English, both spoken and written
Ability to develop practical solutions from complex topics involving multiple stakeholder interests
Exciting Career Opportunity in Robotics
This role sits within ABB’s Robotics business, a leading global robotics company. We’re entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor / operator focused on AI, robotics, and next-generation computing.
By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment.
What’s in it for you?
At ABB Robotics, you’ll be part of a global leader in automation and innovation. We offer a dynamic and inclusive environment where your ideas and leadership make a real impact. You’ll work with cutting-edge technologies, visionary teams, and have the opportunity to shape the future of robotics on a global scale.
We empower you to take the lead, share bold ideas, and shape real outcomes. You’ll grow through hands-on experience, mentorship, and learning that fits your goals. Here, your work doesn’t just matter, it moves things forward.
Our benefits? Competitive, comprehensive, and crafted with you in mind.
Welcome with your application! Last day to apply is October 26th.
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
Salesforce Architect • India