Inbound Sales Representative - Voice

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As an  Inbound Sales Representative  working onsite in Mumbai, Maharashtra, you'll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in India says it all!

Our recruitment hub is open for walk-in applicants from Monday to Friday, between 10 : 30 am and 4 pm IST. Visit TTEC Mumbai at 403 & 404, Nesco IT Park. If you're considering relocation, we also provide virtual interviews.

What You'll be Doing

Are you results focused and love to help others Do you have a passion to maximize sales opportunities In this role, you'll work effectively to service and upsell client products to existing customers or prospective inquiries. Focused on educating the customer on their current products or services, you'll also identify and capitalize on all other sale opportunities for products that may pair well with their current products and future needs. Whether it's qualifying leads, resolving unique customer concerns, or fulfilling a need with a smile, you'll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You'll

• Bring your passion and product and brand knowledge to handle customer interactions, management objections and ultimately close the sale
• Effectively listen and ask pertinent questions to identify sales opportunity cues, recommend, quote and negotiate products or services that meet those customer needs
• Operate as a lead point of contact for all matters related to seller / customer portfolio and conduct deep dive analysis, develop and execute plans with existing sellers
• Publish key insights and action plans based on data

What You Bring to the Role

What You Can Expect

A Bit More About Your Role

We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.

You'll report to the Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.

Skills Required

inbound sales